Shipping Instructions* Changes will not be able to be made to orders once processed.* *We must have correct physical addresses with zip codes, and apt or suite numbers. When possible, include phone numbers as well. Please note: UPS charges SNCG for any incorrect or incomplete addresses. As a result, should your package contain an incorrect address or be missing information like a Company Name, Apt #, or Suite # which would cause the couriers to have to redirect the package, up to a $25 fee for the address correction would apply. Please ensure the address information is correct to avoid any additional charges and let us know immediately if something was entered incorrectly. (Validating a shipping address helps ensure prompt and accurate delivery of your shipment.) *Click here to Verify/Validate shipping address(es)*After your order is processed, in-season items that are in stock will normally ship within 3-5 business days. If you placed an order for a citrus variety that is not in-season, then your order will ship as soon as the fruit becomes available. (Please be sure to click on the SIZES&AVAILABILITY tab before you place your order and refer to the highlighted chart.) Upon shipping, you will receive a confirmation email containing your tracking number(s).
Tracking your Package(s)Upon shipping, you will receive a SEPARATE confirmation email containing your tracking number(s). *Click here to Track your Package(s)*
DeliveryDelivery dates are approximate. In most cases, delivery will be received between 5-7 days from the date of shipment. We will process all orders upon receipt for fruit that is "in-season" unless the order specifies a later delivery date. While we do our very best to ensure that your gift arrives as close to your requested arrival date as possible, delivery dates are not guaranteed.
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